Privacy Policy

Last updated [date]

This policy explains what personal information Elsford Publishing LLC collects through elsfordpublishing.com, why we collect it, and what rights you have over it.

Who we are

Elsford Publishing LLC, registered in [state] under [registration number], of [registered address]. For anything relating to your personal data, contact us at info@elsfordpublishing.com.

What we collect

Information you give us

If you submit the enquiry form on our site, we receive:

• Your name
• Your email address
• Your subject area and manuscript stage, if you select them
• Anything you write in the message field

If you contact us by WhatsApp or email instead, we receive whatever you choose to send, including your phone number in the case of WhatsApp.

Manuscripts and research material

If you go on to work with us, you may send us manuscripts, data or unpublished findings. We treat these as confidential. We do not share them with anyone outside the people working on your submission, and we do not use them to train any automated system. We keep them for [retention period] after your project closes, then delete them.

Information collected automatically

This website sets no cookies of its own and runs no analytics or advertising trackers. Our web host records standard server logs, which include IP addresses, for security and troubleshooting.

Why we use it, and our lawful basis

• To answer your enquiry and provide our services. Lawful basis: performance of a contract, or steps taken at your request before entering one.
• To keep records of work we have carried out. Lawful basis: our legitimate interest in running the business and meeting our obligations.
• To meet accounting and legal requirements. Lawful basis: legal obligation.

We do not send marketing email unless you have asked us to, and we do not sell or rent your details to anyone.

Third parties who process data for us

Using this website involves a small number of external services:

• [form provider, e.g. Formspree] receives enquiry form submissions and forwards them to our inbox.
• Google Fonts serves the typefaces used on this site. Your browser requests them from Google's servers, which means Google receives your IP address as part of that request.
• WhatsApp (Meta) handles the conversation if you choose to message us through it, under their own privacy policy rather than this one.
• [web host] stores and serves the website itself.

How long we keep things

Enquiries that do not lead to work are deleted after [period]. Records relating to completed projects are kept for [period], which reflects our accounting and professional obligations.

Your rights

You can ask us to:

• Give you a copy of the personal data we hold about you
• Correct anything that is wrong
• Delete your data, where we have no continuing reason to keep it
• Restrict or object to how we use it
• Send your data to you or another provider in a portable format

Email info@elsfordpublishing.com and we will respond within one month. If you are unhappy with our response you can complain to the data protection authority where you live: in the UK the ICO, in the EU your national supervisory authority, or in the US [your state Attorney General, where applicable].

Security

The site is served over HTTPS, and access to enquiries and manuscripts is limited to people who need it to do the work. No system is perfectly secure, but we take reasonable steps to protect what you send us.

Changes to this policy

If we change this policy we will update the date at the top of the page. Material changes affecting existing clients will be communicated directly.